Refund and Cancellation Policy
At Deltabit, we strive to provide high-quality IT staffing and development services that meet your expectations. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations may be requested and processed.
1. Cancellation by Client
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Before Service Start:
Clients may cancel the service engagement before the official start date without penalty, provided that notice is given at least [specify period, e.g., 7 days] in advance.
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After Service Start:
Cancellations after the service commencement require [specify notice period, e.g., 14 days] written notice. Early termination fees may apply as outlined in the contract.
Before Service Start:
Clients may cancel the service engagement before the official start date without penalty, provided that notice is given at least [specify period, e.g., 7 days] in advance.
After Service Start:
Cancellations after the service commencement require [specify notice period, e.g., 14 days] written notice. Early termination fees may apply as outlined in the contract.
2. Refund Eligibility
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Refunds are generally not provided for services already rendered or hours worked by the specialists.
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Partial refunds may be considered in cases where Deltabit fails to provide the agreed-upon services or if a specialist is replaced and the client is unsatisfied.
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Requests for refunds must be submitted in writing within [specify period, e.g., 30 days] from the date of invoice or service delivery.
Refunds are generally not provided for services already rendered or hours worked by the specialists.
Partial refunds may be considered in cases where Deltabit fails to provide the agreed-upon services or if a specialist is replaced and the client is unsatisfied.
Requests for refunds must be submitted in writing within [specify period, e.g., 30 days] from the date of invoice or service delivery.
3. Process for Requesting Refunds or Cancellations
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All refund or cancellation requests should be sent to our support team at: support@deltabit.com.
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The request must include relevant details such as contract number, service description, reason for cancellation or refund, and any supporting documentation.
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Deltabit will review each request promptly and notify the client of the decision within [specify period, e.g., 10 business days].
All refund or cancellation requests should be sent to our support team at: support@deltabit.com.
The request must include relevant details such as contract number, service description, reason for cancellation or refund, and any supporting documentation.
Deltabit will review each request promptly and notify the client of the decision within [specify period, e.g., 10 business days].
4. Service Disruption or Failure
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In the event of service disruption caused by Deltabit, we will work to resolve the issue promptly.
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If the service cannot be restored in a reasonable timeframe, clients may be eligible for a partial refund or credit.
In the event of service disruption caused by Deltabit, we will work to resolve the issue promptly.
If the service cannot be restored in a reasonable timeframe, clients may be eligible for a partial refund or credit.
5. No Refunds for Third-Party Costs
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Any costs related to third-party services, tools, or subscriptions incurred by the client are non-refundable and must be managed directly with the third parties.
Any costs related to third-party services, tools, or subscriptions incurred by the client are non-refundable and must be managed directly with the third parties.
6. Changes to the Policy
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Deltabit reserves the right to modify this Refund and Cancellation Policy at any time. Clients will be notified of significant changes.
Deltabit reserves the right to modify this Refund and Cancellation Policy at any time. Clients will be notified of significant changes.